Privacy Policy

The data controller responsible for the processing of personal data on skinniomarket.com is QUOVEXA LTD, a company registered in England and Wales (company number 17193466), with its registered office at 307 Cotton Exchange Building, Old Hall Street, Liverpool, England, L3 9LQ. For any privacy-related enquiries, you may contact us at support@skinniomarket.com.

We collect and process the following categories of personal data:

• Steam profile data: Steam ID (steamid64), Steam username (personaname), and avatar URL obtained via Steam OpenID when you log in with Steam.
• Contact details: email address provided at checkout and any correspondence with customer support.
• Steam Trade URL: required to deliver purchased Items via Steam Trade Offer.
• Order data: purchased Items, prices, payment timestamps, and order status.
• Technical data: IP address, browser type, device information, operating system, and pages visited.
• Cookies and similar technologies: as described in our separate Cookies Policy.

We process personal data under the following legal bases:

• Contract performance (Art. 6(1)(b) UK/EU GDPR): to process Orders, deliver Items, and provide support.
• Legitimate interests (Art. 6(1)(f)): to operate, secure, and improve the platform, and to prevent fraud and abuse.
• Legal obligation (Art. 6(1)(c)): to comply with tax, accounting, and regulatory requirements.
• Consent (Art. 6(1)(a)): for non-essential cookies and optional marketing communications.

Your data is used to:

• process Orders and enable delivery of Items by processing and sending Steam Trade Offers via Valve's Steam platform;
• authenticate users via Steam OpenID and maintain account sessions;
• provide customer support;
• prevent fraud, abuse, chargebacks, and misuse of the platform;
• improve and analyse platform performance using aggregated data;
• comply with legal and regulatory obligations.

We retain personal data only for as long as necessary:

• Order and invoice data: up to 7 years (legal and tax obligations);
• Account data (Steam ID, email, Trade URL): for as long as the account remains active;
• Technical logs: generally up to 12 months for security and system integrity.

You may request deletion of your account data at any time, subject to legal retention requirements.

We may share personal data only where necessary with:

• Valve Corporation (Steam): for OpenID authentication and Trade Offer delivery;
• Payment service providers: to securely process payments via PCI DSS-compliant systems (we do not store card details);
• Google Analytics 4: for aggregated website usage analytics (subject to cookie preferences);
• Public authorities: where required by law or legal obligation.

You have the following rights:

• right of access to your personal data;
• right to rectification of inaccurate data;
• right to erasure (subject to legal retention requirements);
• right to data portability;
• right to object to processing based on legitimate interests;
• right to lodge a complaint with the UK ICO or your local data protection authority.

To exercise your rights, contact us at support@skinniomarket.com. We respond within one month.

We use essential cookies required for website functionality (e.g. session, cart, authentication) and optional analytics cookies (Google Analytics 4). Non-essential cookies are only used with user consent. Full details are available in our Cookies Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or applicable legal and regulatory requirements.

We encourage you to review this Policy regularly to stay informed about how we process your data. Where changes are material, we may provide additional notice on the Website or, where appropriate, notify you directly.

For any privacy-related questions or requests, contact:

QUOVEXA LTD
Email: support@skinniomarket.com