Terms of Use

Please read these Terms of Use ("Terms") carefully before accessing or using the website https://skinniomarket.com/ (the "Website"), including any materials, products, or services offered through it.

By accessing or using the Website, you agree to be bound by these Terms, as well as our Privacy Policy, Cookies Policy (if applicable), and any other referenced policies (collectively, the "Terms of Use"). If you do not agree, you must not use the Website or Services.

These Terms constitute a legally binding agreement between you ("user", "you") and QUOVEXA LTD (the "Company", "we", "us"), registered in the United Kingdom with its registered address as stated on the Website.

These Terms apply to all users of the Website, including visitors, registered users, and customers.

• Company - QUOVEXA LTD, a company registered in England and Wales under company number 17193466, with its registered office at 307 Cotton Exchange Building, Old Hall Street, Liverpool, England, L3 9LQ, operating the Website https://skinniomarket.com/.
• User - any natural person who accesses, browses, or transacts on the Skinnio website.
• Website - https://skinniomarket.com/, including all content, features, and services provided through it.
• User Account - a registered account created by a User to access Website features.
• Services - digital marketplace services provided via the Website, including the purchase and trading of CS2 and Dota 2 skins.
• Item - a digital in-game cosmetic asset (skin) for Counter-Strike 2 or Dota 2 listed for sale on the marketplace.
• Digital Goods - virtual items, including Items, delivered electronically via the Steam platform.
• Order - a User's confirmed request to purchase one or more Items, accepted by the Company upon successful payment confirmation.
• Steam Trade URL - the unique URL generated by Valve's Steam platform that allows the Company to send a Steam Trade Offer to the User's Steam account.
• Content - all materials available on the Website, including text, images, graphics, logos, and software.
• Intellectual Property - all copyrights, trademarks, and other proprietary rights associated with the Website and Services.
• Privacy Policy - the document describing how the Company collects, uses, and processes personal data.

We may update these Terms at any time by publishing a revised version on the Website. Continued use of the Website constitutes acceptance of the updated Terms. We may also modify or discontinue any part of the Website or Services at our discretion without liability.

By using Skinnio, the User confirms that they:

• are at least 18 years of age;
• have legal capacity to enter into a binding contract under the laws of England and Wales;
• own and maintain an active Steam account in good standing;
• have Steam Guard Mobile Authenticator enabled, as it is required for Trade Offers and order fulfilment.

Access to the Website and Services may be restricted in certain jurisdictions where such services are prohibited. We reserve the right to update restricted territories at any time without prior notice.

You must provide accurate information when creating a User Account and are responsible for maintaining its security. We may suspend or terminate accounts in cases of fraud, abuse, or violation of these Terms.

The User agrees to:

• provide a valid, active Steam Trade URL that belongs to their own Steam account;
• ensure their Steam account is properly configured to receive Trade Offers from external traders;
• monitor and accept any Trade Offer issued by the Company within 7 calendar days of dispatch. Failure to do so may result in cancellation of the Order at the Company's discretion, without entitlement to a refund where permitted by law;
• maintain an active and accessible email address for receiving transactional notifications related to their order.

The Website offers digital goods related to gaming, including CS2 and Dota 2 skins and related trading services.

A User completes a purchase through the following steps:

• Selection: the User selects one or more Items from the catalogue and adds them to the cart;
• Checkout: the User provides a valid email address and a valid Steam Trade URL;
• Payment: the User completes payment via a secure hosted payment page (Visa or Mastercard);
• Delivery: the User receives a Steam Trade Offer and must accept it within the timeframe set out in Section 4.

An Order is considered formed only after payment has been successfully captured by the payment provider and confirmed by the Company.

All Items are delivered electronically via Steam Trade Offer to the Steam account linked to the Steam Trade URL provided at checkout. The Company will dispatch the Steam Trade Offer within 24 hours after payment has been successfully received and cleared. Delivery is completed once the User successfully receives and accepts the Steam Trade Offer.

Delivery is subject to the User's Steam account being eligible to receive Trade Offers, including (but not limited to) the absence of trade restrictions, VAC bans, and the activation of Steam Guard.

The Company is not responsible for delays, failures, or restrictions caused by Valve Corporation systems or any limitations applied to the User's Steam account.

All prices are displayed in USD, EUR or GBP and are subject to change at any time prior to Order confirmation. The price shown at the time of payment is the final amount charged to the User.

Prices include a non-refundable service fee of 3% applied to the cart subtotal. Where applicable, VAT and other taxes are calculated and displayed at checkout in accordance with UK and EU tax regulations, depending on the User's location.

Payments are processed through third-party payment service providers that are PCI DSS compliant. We do not store or directly process full payment card details.

We accept payment methods as displayed on the Website at the time of checkout. The User is responsible for ensuring that all payment details provided are valid and authorized.

Refunds may be granted in cases of:

• technical failure preventing access to purchased services;
• unauthorized transactions;
• billing or payment errors.

Digital goods are delivered immediately upon purchase. By completing a purchase, you expressly consent to immediate delivery and acknowledge that you lose your statutory right of withdrawal once delivery has begun.

For EU consumers, a 14-day withdrawal right generally applies; however, this right is waived once digital content has been fully delivered with prior consent.

Refund requests may be subject to review and applicable time limits under law.

Nothing in these Terms affects your statutory rights under applicable consumer protection laws, including the UK Consumer Rights Act 2015 and, where applicable, EU consumer protection legislation.

All Website content is owned by or licensed to QUOVEXA LTD and protected by intellectual property laws. You may not copy, distribute, or reuse any content without prior written consent.

The User shall not:

• misuse, disrupt, or interfere with the Website, Services, or any related systems;
• attempt to gain unauthorized access to accounts, systems, or data;
• use bots, scripts, automation tools, or other unauthorized methods to access or interact with the Services;
• engage in fraud, abuse, money laundering, or any other illegal activity;
• violate applicable laws, regulations, or third-party rights;
• resell purchased Items in a fraudulent manner or in breach of Valve's Steam Subscriber Agreement;
• use the Services to launder funds, finance illegal activity, or process payments on behalf of third parties;
• initiate chargebacks without first contacting support@skinniomarket.com. Any chargeback initiated in bad faith may be treated as fraudulent and may result in account termination and legal action.

We reserve the right to suspend or terminate access to the Website or Services at our sole discretion in the event of any breach of this clause.

We may monitor transactions for fraud, abuse, or suspicious activity. We reserve the right to suspend, investigate, or reverse transactions where necessary for security, compliance, or risk management purposes.

We process personal data in accordance with applicable laws, including UK GDPR and EU GDPR where applicable. Please refer to our Privacy Policy.

The Website and Services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

To the maximum extent permitted by law, we are not liable for indirect or consequential damages. Nothing in these Terms excludes liability where such exclusion is not legally permitted.

The Website may integrate third-party platforms. We are not responsible for their content, performance, or policies.

We may suspend or terminate access to the Website or User Accounts at any time for breach of these Terms or legal requirements. Upon termination, access to services and data may be removed.

These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England.

EU users may also seek resolution through locally available consumer mediation or alternative dispute resolution mechanisms where applicable.

If any provision is found invalid, the remaining provisions remain in force. These Terms constitute the entire agreement between you and the Company. For any questions or requests, contact: QUOVEXA LTD, email support@skinniomarket.com.